Introduction
Welcome to Havoc Storm Ripper Hotel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our hotel, use our services, or interact with our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name and contact information
- Email address and phone number
- Billing and payment information
- Government-issued ID for registration
- Emergency contact details
Usage Information
- Website browsing data and cookies
- Hotel service preferences
- Communication records
- Loyalty program participation
- Security camera footage (public areas)
How We Use Your Information
Service Delivery
To provide hotel services, process reservations, and manage your stay
Communication
To send booking confirmations, updates, and respond to inquiries
Improvement
To analyze usage patterns and improve our services and facilities
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Legal Requirements: When required by law, court order, or government authorities
- Service Providers: With trusted partners who assist in hotel operations (payment processors, cleaning services)
- Safety and Security: To protect the rights, property, or safety of our guests, staff, or others
- Business Transfers: In connection with any merger, sale, or acquisition of our business
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all online transactions
- Secure servers and data centers
- Regular security audits and updates
- Staff training on data protection
- Limited access to personal information
Your Privacy Rights
As our guest, you have the following rights regarding your personal information:
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use:
Essential Cookies
Required for website functionality and security
Performance Cookies
Help us analyze website usage and improve performance
Preference Cookies
Remember your settings and personalize your experience
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:
- Reservation Data: 7 years after checkout (tax and legal requirements)
- Marketing Data: Until you unsubscribe or request deletion
- Website Analytics: 26 months from collection date
- Security Footage: 30 days unless required for investigations
International Transfers
Havoc Storm Ripper Hotel is located in Canada. If you are visiting from outside Canada, please note that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated. Canada has data protection laws that may differ from those in your country.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notification to registered guests
- Displaying notices in the hotel lobby
Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
1250 Robson Street
Vancouver, BC V6E 1C2, Canada
(604) 555-7823
privacy@havocstormripperx.info
Response Time
We are committed to responding to your privacy inquiries within 30 days of receipt. For urgent matters, please call our main number and ask to speak with our Privacy Officer.